Cancellations, amendments and refunds:
If the a service is cancelled, a refund will be available as follows:
if the Cancellation is made more than 3 days before the confirmed service time a 100% refund will apply
if the Cancellation is made between 48 and 24hours before the confirmed service time a 50% refund will be applied
if the Cancellation is made within 24 hours of the confirmed service time no refund will be applicable
Amendment can be done 1day prior to the service schedule and less than that will be considered as “No-Show”.
No Shows or Service declined for whatever reason (wrong details by customer)will be charged at 100%.
Any refund due to you will be paid within 30 days of the date on which you cancelled your booking.
Please note: When products are booked with a promotional code; no refunds can be given.